Shipping Policy

Shipping Policy

OVERVIEW

At G-Force Performance Steering Wheels, every order includes free worldwide shipping — no minimums, no exceptions. Whether you’re ordering an in-stock wheel or a fully custom build, we ship directly to your door anywhere in the world.

FREE WORLDWIDE SHIPPING

All orders ship free regardless of your location. We currently ship to over 19 countries and are continuously expanding. If you are unsure whether we ship to your country, contact us at sales@gforcepsw.com before placing your order.

PRODUCTION & LEAD TIMES

Because many of our steering wheels are handcrafted to your exact specifications, lead times vary depending on your order type:

In-Stock Wheels

  • Orders are processed and shipped within 2-5 business days
  • Delivery time varies by destination after shipping

Custom Built Wheels

  • Production time is 4 to 6 weeks from order confirmation
  • Once production is complete your wheel ships directly to you
  • You will receive a shipping notification with tracking information as soon as your order leaves our facility

Rush orders may be available in certain circumstances. Contact us at sales@gforcepsw.com before placing your order to discuss options.

SHIPPING CARRIERS

We ship using reputable international carriers including but not limited to:

  • FedEx
  • DHL
  • UPS
  • Canada Post

Carrier selection is based on your destination and the most reliable available option at the time of shipment.

TRACKING YOUR ORDER

Once your order has shipped you will receive a confirmation email containing your tracking number. You can use this number to track your shipment directly on the carrier’s website. If you have not received a tracking number within your expected production timeframe, contact us at sales@gforcepsw.com.

DUTIES & CUSTOMS FEES

While shipping is free, please note that duties and import taxes are the responsibility of the customer and are not included in your order total. These fees are set by your country’s customs authority and vary by location.

As a general reference:

  • Canada — approximately $35 CAD in duties
  • United States — varies by state and order value
  • International — varies by country

We recommend checking with your local customs office for an estimate before placing your order. G-Force is not responsible for delays caused by customs processing.

DAMAGED SHIPMENTS

If your steering wheel arrives damaged, please contact us immediately at sales@gforcepsw.com with the following:

  • Your order number
  • Photos of the damaged product
  • Photos of the damaged packaging

We will work with you promptly to resolve the issue. Claims must be submitted within 7 days of delivery.

LOST SHIPMENTS

If your tracking shows delivered but you have not received your order, please:

  1. Check with neighbors and building management
  2. Contact the carrier directly with your tracking number
  3. Contact us at sales@gforcepsw.com if the issue is not resolved within 3 business days of the delivery date

INCORRECT SHIPPING ADDRESS

Please double check your shipping address before completing your order. G-Force is not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order contact us immediately at sales@gforcepsw.com — we will do our best to correct it before the order ships.

CONTACT US

For any shipping related questions or concerns please reach out to us:

G-Force Performance Steering Wheels Cochrane, Alberta, Canada Email: sales@gforcepsw.com Website: gforcepsw.com

CIRCULAR

FLAT BOTTOM

FLAT TOP & BOTTOM

YOKE

STANDARD

FORGED

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