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Privacy Policy

Privacy Policy

INTRODUCTION

G-Force Performance Steering Wheels (“G-Force,” “we,” “us,” or “our”) operates gforcepsw.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

INFORMATION WE COLLECT

We collect the following types of information:

Information You Provide Directly

  • Name, email address, phone number, and shipping address when you place an order or contact us
  • Payment information processed securely through our third-party payment providers
  • Vehicle make, model, and year when submitting a custom steering wheel design request
  • Messages and inquiries submitted through our contact form


Information Collected Automatically

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and referring URLs
  • Cookie data and browsing behavior on our site

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order status, production updates, and shipping
  • Respond to your inquiries and customer service requests
  • Send promotional emails and marketing communications (you may opt out at any time)
  • Improve our website and customer experience
  • Comply with legal obligations

PAYMENT PROCESSING

All payment transactions are processed through secure third-party payment providers. G-Force does not store your full credit card or banking details on our servers. We accept the following payment methods:

  • Stripe — credit and debit card processing (Visa, Mastercard, American Express)
  • PayPal — PayPal account and PayPal guest checkout
  • Affirm — buy now, pay later financing with monthly payments
  • Klarna — pay in 4 installments or finance over time
  • Afterpay — interest-free payments every 2 weeks
  • E-Transfer — Interac e-transfer for Canadian customers


Your payment data is encrypted and handled directly by these providers under their own security standards and privacy policies. Please review the privacy policy of your chosen payment provider for full details on how they handle your financial information.

THIRD-PARTY SERVICES

We use the following third-party services that may collect data on our behalf:

  • Google Analytics — website traffic and behavior analysis
  • Google Ads / Google Merchant Center — product listings and advertising
  • Facebook / Instagram / TikTok — social media advertising and remarketing
  • Affirm, Klarna, Afterpay — buy now pay later payment processing
  • WooCommerce — ecommerce order management

Each of these services operates under their own privacy policies.

COOKIES

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

EMAIL MARKETING

If you opt in to receive marketing emails from G-Force, we may send you promotional offers, product updates, and company news. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email or by emailing us at sales@gforcepsw.com.

DATA SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and fulfilling orders
  • With payment processors to complete your transaction
  • With shipping carriers to deliver your order
  • When required by law or to protect our legal rights

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order records, warranty claims, and legal compliance requirements.

YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with your local data protection authority


To exercise any of these rights, contact us at sales@gforcepsw.com.

CANADIAN PRIVACY LAW (PIPEDA)

As a Canadian business based in Alberta, G-Force Performance Steering Wheels complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA). We are committed to collecting only the information necessary to provide our products and services.

CHILDREN’S PRIVACY

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at sales@gforcepsw.com.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

G-Force Performance Steering Wheels Cochrane, Alberta, Canada Email: sales@gforcepsw.com Website: gforcepsw.com

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